Tuesday, May 17, 2011

The secret of successful team action

Manage Mentor
Evolutionary Leadership
Naveen Khajanchi
(EastWest)

Gratitude, the glue that binds teams

A good leader is one who can listen to and appreciate others and yet maintain objectivity, writes Naveen Khajanchi in Evolutionary Leadership: A holistic perspective (EastWest). This, in his view, is often the secret of successful team action, because when people feel they have been listened to before the action is taken, they are more aligned to it.

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The 'women-power'

Books of Account
Varieties of Activist Experience: Civil society in South Asia
David N. Gellner
(http://www.sagepublications.com/)

Women in local governance

One of the essays in ‘Varieties of Activist Experience: Civil society in South Asia,' edited by David N. Gellner, is titled ‘Can women be mobilised to participate in Indian local politics?' by Stefanie Strulik.

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Cyberterrorism attack

Books 2 Byte
Issues in Terrorism and Homeland Security, second edition
Barbara Mantel
(http://www.sagepublications.com/)

Countering terrorism on the Net

Web sites that promote terrorism are here to stay, although governments and Internet companies will occasionally shut one down if it violates the law or a terms-of-service agreement.” Thus reads a grim observation in one of the essays included in ‘Issues in Terrorism and Homeland Security,' second edition.

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Ten ways the world will change

BookValue
The Age of Instability
David Smith
(http://www.vivagroupindia.com/)

Rewards for risk aversion

One clear lesson of the recent economic turmoil was that the virtues of risk aversion were rewarded, writes David Smith in The Age of Instability: The global financial crisis and what comes next.

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Impact of neurosciences on marketing

Book Mark
The Branded Mind
Erik du Plessis
(http://www.vivagroupindia.com/)

Understanding how real choices are made

Neuroscience's bio-measures and theories about the brain will have a big impact on marketing, foresees Erik du Plessis in The Branded Mind.

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Wednesday, May 11, 2011

For a creative mindset

Manage Mentor
Look at More
Andy Stefanovich
(http://www.josseybass.com/)

Change your perspective to generate ideas

To produce a creative, inspired mindset, begin by changing your perspective, urges Andy Stefanovich in Look at More: A proven approach to innovation, growth, and change.

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Lessons from the world of bees

Books of Account
The Wisdom of Bees
Michael O'Malley
(http://www.penguin.com/)

Making mergers successful

Often mergers fail due to cultural conflict. To fare better at deals, businesses can borrow a few lessons from the world of bees, suggests Michael O'Malley in ‘The Wisdom of Bees'.

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Tuesday, May 10, 2011

Learn from a reliable source

BookValue
'I Lost My Job and I Liked It'
Lilou Mace
(http://www.macmillanpublishersindia.com/)

Be selective about your sources of information

Writing on ‘the importance of momentum' in ‘I Lost My Job and I Liked It' Lilou Mace says you have to be able to catch the wave of an opportunity when it comes.

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The lesson for marketers

Book Mark
Sticky Marketing
Grant Leboff
(http://www.vivagroupindia.com/)

Don't waste efforts in shouting ‘out of context'

Customers are no longer sitting ducks waiting to be bombarded with marketing messages that are completely out of context and delivered at a time not of their choosing, writes Grant Leboff in Sticky Marketing.

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Thursday, May 05, 2011

Risk that can ever be completely eliminated

Books of Account
In Too Deep
Stanley Reed and Alison Fitzgerald
(http://www.wiley.com/)

Disaster prevention in treacherous environments

People across the world consume about 85 million barrels of oil each day, and we have used up the easy-to-reach sources of oil, observe Stanley Reed and Alison Fitzgerald in In Too Deep: BP and the drilling race that took it down.

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Wednesday, May 04, 2011

Security solution for wireless networks

Books 2 Byte
Hackers Beware
Navneet Mehra
(www.macmillanpublishersindia.com)

We, the ‘informavores'

You can send an email that destroys itself after it has been read once, informs Navneet Mehra in Hackers Beware: A guide to protect your PC.

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Tuesday, May 03, 2011

Tips for professional investors

BookValue
A Hedge Fund Tale
Barton Biggs
(http://www.wiley.com/)

Guard against mood swings and hubris

When the markets went down in ‘The Age of Malevolence', it was not just the high and mighty hedge fund managers who were hurting, reminisces Barton Biggs in A Hedge Fund Tale: Of Reach and Grasp.

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Customer treatment

Book Mark
Customer Worthy
Michael R. Hoffman
(http://www.macmillanpublishersindia.com/)

Nine objectives at every customer contact

Identify the customer, recognise, fulfil, upgrade, cross-sell, expand, educate, collect and generate referrals. These are the nine treatment objectives for each contact, says Michael R. Hoffman in Customer Worthy: Why and how everyone in your organization must think like a customer.

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