Monday, January 10, 2011

Customer 'care'

Book Mark
The Path
Konosuke Matsushita
(http://www.tatamcgrawhill.com/)

Treasure your fans


Even when the prices may be the same, people will naturally patronise the shop that takes good care of its customers and is thoughtful and conscientious about its services or merchandise, says Konosuke Matsushita in The Path.

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