Tuesday, January 04, 2011

Government services online

Books 2 Byte
Don Tapscott and Anthony D. Williams

Reinvent the government, bottom-up

Just as the modern multinational corporation sources ideas, parts, and materials from a vast external network of customers, researchers, and suppliers, so too should governments hone their capacity to integrate skills and knowledge from multiple participants to meet expectations for a more responsive, resourceful, efficient, and accountable form of governance, write Don Tapscott and Anthony D. Williams in MacroWikinomics.


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