Books 2 Byte
Cisco Unified Presence Fundamentals
Brian Morgan, Shane Lisenbea and Michael C. Popovich III
From workplace to workspace
If you have been seeing UC around and wondering what it is, Cisco Unified Presence Fundamentals by Brian Morgan, Shane Lisenbea and Michael C. Popovich III should help. UC (unified communications) is the integration of non-real-time communication services such as unified messaging (integrated voicemail, e-mail, short message service or SMS, and fax) with real-time communication services such as instant messaging (IM or chat), presence information, IP telephony, video conferencing, call control, and speech control, the book explains.