'Celebrate mistakes as opportunities for learning'

Manage Mentor
The Heart of a Leader
Ken Blanchard
(http://www.jaicobooks.com/)

See your people as winners

Real communication is a product of trust, yet most of the performance review and evaluation systems used in organisations today create mistrust, rues Ken Blanchard in The Heart of a Leader. The problem is with the ‘normal distribution mentality' that insists there must always be winners and losers, the author finds.

More