Books 2 Byte
Managing Agile Projects
Customer influence vs interference
One of the interesting characteristics of agile methods is the active participation of ‘customer,’ says Kevin Aguanno in Managing Agile Projects. Such close customer influence over the internal workings of the development team has been cited as a major cause of failed projects using traditional methods (often cited as ‘customer interference’), but is also a major reason why agile methods are so successful, he adds.