'Words', the externally controlling factors

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Learning Group Leadership
Jeffrey A. Kottler and Matt Englar-Carlson
( http://www.sagepublications.com/)

Symptoms of irrational thinking

Though words, by themselves, are neither good nor bad, some words can be symptoms of underlying illogical, distorted, or irrational thinking patterns, say Jeffrey A. Kottler and Matt Englar-Carlson in Learning Group Leadership, second edition.

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