Monday, August 17, 2009

Secret of successful selling

Book Mark
What the Customer Wants You to Know
Ram Charan

Customer prosperity key

The heart of the new approach to selling, which Ram Charan propounds in What the Customer Wants You to Know, is an intense focus on the prosperity of custo mers. “The entire psychological orientation is shifted 180 degrees. No longer do you measure your own success first. Instead, you measure success by how well your customers are doing with your help.”


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