Monday, August 17, 2009

Reshaping the routine

Book Mark
Built to Serve
Dan J. Sanders
( http://www.tatamcgrawhill.com/)

Be true to your mission statement

Organisations serious about their mission statements must reshape what they are busy doing every day to ensure that the effort is synchronised with what they plan to deliver, says Dan J. Sanders in Built to Serve: How to drive the botto m line with people-first practices.

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