Monday, August 31, 2009

Characteristics of the successful companies

Book Mark
The Admirable Company
Michael Brown and Paul Turner
( http://www.vivagroupindia.com/)

Sustaining an admirable reputation

The foremost attribute of companies that sustain an admirable reputation is that they have processes that enable a long-term, continuously improving approach, say Michael Brown and Paul Turner in The Admirable Company. Such companies learn from their performance and make adjustments to improve it; they protect the things they do well and fix things that are not going well, the authors add.

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