Monday, August 31, 2009

Characteristics of the successful companies

Book Mark
The Admirable Company
Michael Brown and Paul Turner

Sustaining an admirable reputation

The foremost attribute of companies that sustain an admirable reputation is that they have processes that enable a long-term, continuously improving approach, say Michael Brown and Paul Turner in The Admirable Company. Such companies learn from their performance and make adjustments to improve it; they protect the things they do well and fix things that are not going well, the authors add.


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