Challenges facing a leader

Manage Mentor
Introduction to Leadership
Peter G. Northouse
( http://www.sagepublications.com/)

Listen to out-group members

One of the most difficult challenges facing a leader is to listen and respond to ‘out-group members,’ says Peter G. Northouse in Introduction to Leadership: Concepts and practice. Out-group members are those individuals in a group or organisation who do not identify with the larger group, the author explains.

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