Monday, January 12, 2009

'The eHost service'

Books 2 Byte
Housekeeping
Malini Singh and Jaya B. George
( http://www.jaicobooks.com/)

Virtual concierge

How does the virtual concierge service work? “Accessed via the hotels’ free high-speed Internet access systems, eHost gives guests 24-hour access to the information normally provided by a traditional concierge, including area dining options, attractions, movies, shopping, transportation, and events in the immediate vicinity of the hotel where they are staying,” explain Malini Singh and Jaya B. George in Housekeeping: Operations, design and management.

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