Thursday, January 01, 2009

Audits and reviews

Books of Account
Total Organizational Excellence: Achieving world-class performance
John S. Oakland
(Elsevier)

Rings of confidence

A good management system will not function without adequate audits and reviews, writes John S. Oakland in Total Organizational Excellence: Achieving world-class performance (Elsevier). All procedures and systems should be audited at least once during a specified cycle, but not necessarily all at the same audit, he suggests.

More

No comments: