Monday, June 16, 2008

A mantra to avoid 'surprises'

Book Value
Predictable Surprises
Max H. Bazerman and Michael D. Watkins
( http://www.tatamcgrawhill.com/ )

Recognition and prioritisation

When big falls happen on the charts, do you wonder if you should have seen the disasters coming and then prevented them? If yes, ‘Predictable Surprises’ by Max H. Bazerman and Michael D. Watkins should help. The authors define a predictable surprise as ‘an event or set of events that take an individual or group by surprise, despite prior awareness of all of the information necessary to anticipate the events and their consequences.’

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