Monday, May 26, 2008

‘Knowledge is power’, share it!

Books 2 Byte
Strategic Human Resource Management
Michael Armstrong

KM needs trust

Knowledge management (KM) is as much, if not more, concerned with people and how they acquire, exchange and disseminate knowledge as it is about information technology, says Michael Armstrong in Strategic Human Resource Management third edition. KM is both about stocks and flows of knowledge, he elaborates. “Stocks include expertise and encoded knowledge in computer systems. Flows represent the ways in which knowledge is transferred from people to people or from people to a knowledge database.”


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