Monday, May 19, 2008

‘The A-Z of managing people successfully'

Books 2 Byte
Superboss
David Freemantle
( http://www.jaicobooks.com/)

Super-communication

As a boss you may be routinely sending down the organisation pipeline tonnes of e-mail to your staff, and expecting their problems to disappear. Alas, such naiveté rests on the blind assumption that if you tell your employees what the company’s problems are, if you tell them ‘the facts,’ they will understand, observes David Freemantle in Superboss. “In organisations rife with distrust, top-down communication campaigns will always be perceived by employees as company propaganda and brain washing,” he adds.

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