Know your HPOs, urges Dan Coughlin in Corporate Catalysts ( http://www.jaicobooks.com/). The abbreviation is not about any ‘process outsourcing,’ but the ‘highest priority business outcomes,’ explains the author.
“These are not activities. These are specific outcomes for the organisation to achieve,” he elaborates. “Work with your boss, peers, direct reports, and staff members to clarify the three most important outcomes. You can’t provide effective management and leadership unless you know the most important desired business outcomes for your organisation.”