Books 2 Byte
Unleashing the Knowledge Force
Ganesh Natarajan and Uma Ganesh
The logic for a KMMM (knowledge management maturity model) in the Indian IT industry is strong, say Ganesh Natarajan and Uma Ganesh in Unleashing the Knowledge Force (http://www.tatamcgrawhill.com/). “In the current scenario where attrition of skilled manpower remains one of the critical concerns of all industry CEOs, the need to have a predictable and step-by-step movement towards knowledge management maturity cannot be over-emphasised,” they reason.
There are four stages in the progress towards knowledge maturity, one learns. The first is the pre-knowledge initiation stage, in which the organisation’s success in getting business is ‘largely due to being first in the market with a great product or idea, with no attempt to establish any processes for knowledge capture or dissemination even among current practitioners’.