Supply Chain Management
Sunil Chopra, Peter Meindl and D. V. Kalra
How does Dell sell PCs using e-business? It sells directly to customers after receiving their order, thus eliminating distributor and retailer margins; and it collects payment within days of sale, while operating with phenomenally low levels of inventory and negative working capital. Negative because Dell receives payment for its PCs about 30 days before it pays its suppliers for their components, explains Supply Chain Management, third edition, by Sunil Chopra, Peter Meindl and D. V. Kalra ( http://www.pearsoned.co.in/).