Tuesday, August 08, 2006

The search for perfect knowledge and control is ultimately self-destructive


Books 2 Byte

Hard-core Management
Jo Owen
Kogan Page (http://www.vivagroupindia.com/)

Technology control is about compliance, not commitment

“The search for perfect knowledge and control is ultimately self-destructive. Even with the advances in technology, the marginal costs and gains from extra information soon lead to more information becoming uneconomic.”
A vicious swirl can suck you in, watch out. Because, with more information will come the “demand for reviewing, analysing, challenging, checking, and dealing with the information.” As a result, people in the organisation may end up “arguing about the information instead of dealing with the business.”
IT (information technology) is giving the management ‘performance and control information’ that Stalin and KGB could only have dreamt about, quips Owen.

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